Sandy’s Imports Return Policy

At Sandy’s Imports, we strive for the highest quality in every gourmet shipment, but if your food products arrive damaged or incorrect, we are here to make it right. Due to the perishable nature of our imports, please initiate return requests within 48 hours of delivery.

Return Process

• 1.
  Contact Support

  Email our customer service team with your order number and clear photos of the damaged or incorrect items.

• 2.
  Review Process

  Our quality assurance team will review your claim within 24 business hours to ensure it meets our safety and hygiene standards.

• 3.
  Return Authorization

  If approved, you will receive a Return Merchandise Authorization (RMA) number and specific instructions for non-perishable returns.

• 4.
  Refund or Replacement

  Once confirmed, we will issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.